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Suspicious phone calls

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Hi I had a phone call today from someone claiming to call on behalf of Microsoft, who had passed on my telephone number to his company, to warn me that Microsoft had detected that my computer was downloading a large quantity of malicious software. He was calling to warn me and to help remove the offending software. When he said he needed access to my computer and asked me to run a particular program he would name the smell of rat was overwhelming and I ended the call. I am concerned now that I should have done more to help apprehend what I'm convinced was a criminal. My Microsoft Firewall has been on at all times, on all three computers, and I have run AVG Antivirus 2014 full scans on all machines as a precaution. What else should I have done? Regards
asked Nov 21, 2013 in Virus and Malware by anonymous

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