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Java not working with windows 8.1

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I cannot print coupons using Java after going from Windows 8 from 8.1 . Smartsource coupon site keeps telling me I don't have Java installed. It is installed it 2 times and it is the latest version. I did notice in Explorer 11 add on jp2ssv.dll and ssv.dll were not compatible with explorer 11. Is this the problem?
asked Nov 24, 2013 in Internet Explorer by anonymous

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